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Morocco is a market that has allowed us to fully justify all our investments
Our group has been present in Morocco since 1986. It has two logistics sites there, the first in Casablanca spreading over 19000 m2 , and the second in Tangier of over 10000 m2. We support the development of the country by providing modern and highly performing logistics, at the forefront of innovation. Militzer & Münch is a benchmark player in Europe and Morocco for international road transport. We are leaders in grouping logistics, in which we specialize, with 20 weekly grouping freight lines between Morocco and Europe, in both directions. Our supply of grouping services responds particularly well to Moroccan demand, where the many SMEs require multiple split imports of one to a few pallets, delivered very quickly. We also provide transport in full batches, as well as maritime and air solutions either in full batches or through grouping, particularly from Asia and Turkey. Our Ain Sebâa logistics platform, which started up in 2003, has high-performance infrastructure that specifically meets our needs. Since the beginning, it has been a customs bonded warehouse (MEAD – magasin et aire de dédouanement), which allows our customers to complete all formalities directly onsite (customs, MCI, etc.) while keeping permanent control of the goods.
M&M Maroc was a pioneer when it opened the first MEAD outside the port enclosure in 2000, just like we were by being the first to be certified as a Safety and Security Authorized Economic Operator (AEO SS) in 2019, attesting to the security of our supply chain. Notably, this certification allows us to unload trailers authorized by customs, without the presence of customs officials, within our MEAD. Today, 70 to 80 % of our trailers are processed in this way, which speeds up the customs clearance process for the benefit of our customers, as well as the national economy in general. Obtaining this prestigious, very constraining, and complex certification required the creation of a comprehensive general infrastructure through information systems, procedures, as well as security and video surveillance equipment. Above all, it is the result of our trust-based relationship with the Customs Administration for almost 40 years. This infrastructure has also made a considerable leap in the last four years through a process digitalization, accelerated by the pandemic. Today, thanks to these efforts, we can offer operators who import or export an extremely fast, reliable, and secure service.
We are constantly investing in new information technologies to streamline the process and help our customers save time. The goods are loaded from our 20 European platforms in Paris, Barcelona, London, Milan, Frankfurt, Istanbul… For instance, our Friday afternoon guaranteed departures arrive on Monday morning in Casablanca, with pick-up starting as early as 5:00 a.m. Upon arrival, our customers immediately receive the necessary documentation to start customs clearance. We have recently implemented digital payment with Portnet and the CMI, allowing our customers to save even more time and increase traceability. All this responds to the demand of a modern economy, such as has become Morocco’s. The technical means are there, the rules are known and clear. For a recognized carrier like Militzer & Münch, Morocco is a market that has enabled us to fully justify all our investments therein engaged.